FAQs

🙋Frequently Asked Questions – Happiet

Welcome to our FAQ section! We’ve gathered some of the most common questions to help you get the answers you need—fast.


🛍️ Orders & Payments

Q: How do I place an order?
A: Simply browse our products, click "Add to Cart," and proceed to checkout. You'll receive a confirmation email once your order is placed!

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

Q: Can I cancel or change my order after placing it?
A: We start processing orders quickly, but if you need to make changes, email us ASAP at happiet8@gmail.com. If it hasn’t shipped yet, we’ll do our best to help!


🚚 Shipping & Delivery

Q: When will my order ship?
A: Orders are processed in 1–3 business days. Once shipped, you’ll get a tracking number via email.

Q: How long does shipping take?
A: Standard U.S. shipping takes 3–7 business days. Expedited options are available at checkout.

Q: Do you offer international shipping?
A: Not at the moment, but we're working on it! Stay tuned 💌


🔁 Returns & Exchanges

Q: What’s your return policy?
A: We accept returns within 7 days of delivery for unused, unopened items. Read our full Returns Policy for details.

Q: How do I start a return?
A: Just email us at happiet8@gmail.com with your order number and reason for return. We'll guide you through the process.

Q: Do you offer exchanges?
A: Yep! If you need a different size or color, contact us and we’ll help arrange an exchange.


📦 Tracking & Issues

Q: My order says delivered, but I didn’t receive it. What now?
A: Check around your home or with neighbors first. If it’s still missing, email us—we’ll help sort it out.

Q: My product arrived damaged or incorrect.
A: We’re so sorry! Email us with photos and your order number so we can make it right.


💬 Still Need Help?

No problem!
📧 Email us anytime at: happiet8@gmail.com
We’ll get back to you within 24–48 business hours.

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